NTI should be notified of damages to insured property as soon as possible
Delay in notification of damages can result in the insured losing his/her right to compensation*.
It is important to preserve damaged items and refrain from repairs until NTI has had the opportunity to assess the damage. However, the owner is responsible for taking measures to prevent or limit further damage to the extent considered reasonable and justified.* In such instances it is important to photograph the damages and consult with NTI if possible.
The damage notification can be filled out here.
NTI's Customer Service Center provides further instructions and assistance in filling out damage notifications by phone in no. 575-3300.
* See Articles 28. and 51. in Act no. 30/2004 on Insurance contracts.